We're Hiring!

Fulfillment Operations Associate

Auto Mod Accessories | Salt Lake Valley, UT | Part-Time to Full-Time

About the Role

We're seeking an Associate to join our fulfillment team and grow into a leadership position within our fast-paced auto accessory e-commerce operation. This is a hands-on role perfect for someone who loves cars, thrives on learning, and wants to build a career in e-commerce operations from the ground up.

You'll start by mastering the fundamentals of warehouse execution—picking, packing, shipping, and inventory control—while contributing ideas to improve efficiency, accuracy, and team culture. As you develop, you'll take on increasing responsibility for systems, people, and process optimization.

Schedule: Part-time to start (20-30 hours/week), transitioning to full-time as the business and your role expand.

What You'll Do

Core Responsibilities

• Pick & Pack Orders: Pull items from inventory, confirm order accuracy, and pack shipments to brand standards with appropriate protection, inserts, and compliance (fragile items, lithium batteries, etc.)
• Shipping Operations: Generate shipping labels, select optimal carriers and service levels, resolve address validation issues, and manage dimensional weight optimization for cost savings
• Inventory Control: Maintain accurate stock counts, update systems in real-time, organize warehouse layout, and perform cycle counts
• Quality Assurance: Conduct random shipment audits, flag errors, and ensure adherence to SOPs before orders leave the facility
• Returns Processing: Inspect returned items, determine restocking eligibility, update inventory, and identify trends (defects, fit issues, shipping damage)
• Metrics & Reporting: Track fulfillment speed, accuracy rates, cost per order, and error trends to drive continuous improvement
• Team Collaboration: Work closely with a small, tight-knit team to maintain strong work ethic, positive energy, and shared accountability

Growth & Leadership Track

• Learn warehouse management and order management systems (e.g., Shopify Shipping)
• Build and refine SOPs for picking, packing, and shipping workflows
• Train new team members as we scale
• Contribute ideas for automation, process improvements, and cost reduction
• Develop into a Fulfillment Producer or Operations Lead role

Who You Are

Must-Haves

• ✅ Passionate about the automotive industry – you geek out over car parts, accessories, and the enthusiast community
• ✅ Detail-oriented – you catch mistakes before they happen and take pride in accuracy
• ✅ Eager to learn – you ask questions, absorb feedback, and actively seek ways to improve
• ✅ Tech-comfortable – you're confident with computers, apps, various technologies and learning new software that are operations specific (we'll train you on warehouse systems)
• ✅ Team player – you thrive in small, collaborative environments where everyone pitches in
• ✅ Agile & flexible – you adapt quickly to new tasks, shifting priorities, and evolving processes
• ✅ Growth-minded – you're excited about building something, not just clocking in
• ✅ Located in Salt Lake Valley – able to commute reliably to our facility

Nice-to-Haves

• Prior warehouse, retail, or e-commerce experience
• Familiarity with inventory systems or shipping platforms
• Experience in customer-facing roles (understanding the end-user perspective)
• Mechanical aptitude or hands-on automotive hobby experience

What Makes This Role Unique

• 🚗 Work with products you care about – every order supports car enthusiasts upgrading their rides
• 📈 Clear growth trajectory – we're investing in someone who wants to grow with us, not just fill a shift
• 🛠️ Shape the operation – your ideas matter; we're building processes, not maintaining legacy systems
• 🤝 Small team culture – your contributions are visible, valued, and impactful from day one

Compensation & Benefits

• Competitive hourly wage (commensurate with experience)
• Part-time schedule with guaranteed transition to full-time
• Hands-on training and mentorship
• Opportunity for rapid advancement as the company scales
• Employee discounts on auto accessories

How to Apply

Send your resume and a brief note (3-5 sentences) about:

1. Why you love the auto industry
2. A time you improved a process or solved a problem at work

Please email [e-mail] with the above or any questions.

We're excited to meet someone ready to roll up their sleeves and grow with us!